Pronouns: He/ Him/ His
stephen.menon@thetrevorproject.org
Stephen currently is the Chief Clinical operations officer at the Trevor Project, responsible for leading our Crisis Service programs (Lifeline, Digital and 988), internal learning and development, volunteer recruitment and experience, and continuous improvement. The team consists of over 500 employees and contractors. Stephen joined The Trevor project in August 2022.
Stephen is a seasoned product professional in the conversational AI, FinTech and financial services industry. Stephen was the SVP of Product and Design at Finn AI where he led Product management, Product marketing and product design functions, Stephen joined Finn AI in Late 2017, as a sole contributor in product and lead building out both the product function and helped in the creation of Finn AI’s two core SaaS product offerings. Stephen also worked at Thinkific, a leading provider of digital course and community learning products, where he was a product leader
Previous to Finn AI Stephen spent over 12 years of working experience in various lines of business within banking, Stephen formerly served as VP of Operations at MBNA (acquired by Bank of America) and SVP of Marketing and Product. He later moved to TD Bank as AVP responsible for consumer card products, including the launch of Aeroplan.
Stephen currently serves on the board of Qmunity – British Columbia’s Queer, Trans and Two spirit resource center, he previously served on the board of The 519, Toronto’s queer community center and Raincity housing, one of the largest providers of shelter, temporary and permanent housing in British Columbia.
While at both Bank of America and TD Stephen served on both organizations executive LGBTQ2+ employee affinity groups helping promote a more incline workplace for queer employees.
Born and raised in Nova Scotia, Stephen received his Bachelor of Commerce (honours) from Queens school of business Stephen has been active in LGBTQ2+ organizations across Canada, including being a former board member and treasurer at The 519 in Toronto, creating and organizing human right panel conversations in conjunction with Vancouver pride society from 2017-2019 and also currently sits on the board of Raincity Housing.