Co-Executive Director, Community Programs & Services Job Description
Job title: Co-Executive Director, Community Programs & Services.
One of two primary executive positions within QMUNITY, the Co-Executive Director, Community Programs & Services will have strategic and operational responsibility for our social services and community-based programs. Your portfolio includes innovation and growth of community-based programming, counselling and other fee-for-service channels. You will have shared oversight of internal operations, including organizational development, budget and finances, human resources and liaising with and supporting QMUNITY’s Board of Directors. This role is a part of a shared leadership model within the organization, and you will partner with our other Co-Executive Director to guide the organization in a collaborative and collegial manner. This is a new role in 2021.
In the absence of the Co-Executive Director, Engagement & Operations, the incumbent is expected to provide support, guidance and oversight to additional programs and staff portfolios.
QMUNITY is BC’s LGBTQ2SAI+ community hub and exists to improve queer, trans, and Two-Spirit lives.
We do this in three ways: by supporting individuals, by strengthening our communities, and by leading the way towards legal and lived equality.
QMUNITY operates on the traditional, ancestral and unceded territories of Indigenous people across British Columbia. In particular, QMUNITY offices are located on the Coast Salish territories of the Musqueam, Squamish and Tsleil-Waututh Nations.
QMUNITY is committed to employment equity and prioritizes applications from underrepresented groups including trans and non-binary folk, Indigenous persons, persons of colour, and persons with disabilities.
QMUNITY values the experiences and skill sets gained through non-traditional employment, including unpaid and emotional labour, community organizing and mutual aid.
You will partner with the Co-Executive Director, Engagement & Operations on:
- Governance (20%)
- Co-own the development of the strategic plan with the Board of Directors and driv operationalization of that plan.
- Provide advice and recommendations that enable the Board to make sound strategic decisions.
- Brief the Board on major issues and trends, and provide any requested reporting.
- Ensure compliance with all legal, regulatory and professional requirements; and ensure the provision of adequate insurance.
- Implement effective risk management strategies and plans.
- Support the Board in recruiting, onboarding and training of new Directors.
- Human Resources & Organizational Development (15%)
- Manage staff and volunteer engagement including hiring, work plan development, performance reviews, recognition and retention.
- Manage the labour relations process, including grievances and collective bargaining.
- Identify best practices and improve internal systems with an eye toward staff engagement, future needs and budget realities.
- Funding & Financial Oversight (15%)
- Act as one of the primary ambassadors of QMUNITY, by cultivating and maintaining partnerships and relationships with key stakeholders and collaborators within government and community.
- Oversee the financial management and budget planning process.
- Ensure our donar, member and financial data is accurate and reportable.
- Manage new and special project/one-time-only donor and funder relationships.
- Identify new funding opportunities and develop new funding proposals.
- Identify and develop opportunities for earned income revenue.
Individual Program Responsibilities
- Program Management, Innovation & Social Impact (30%)
- Provide oversight of community-based programming, including Youth, Seniors, Volunteers and Counselling programs; ensure the delivery of high-quality programming and outcomes that are consistent with QMUNITY’s mission, vision and mandate.
- Develop new programming including program design, implementation, evaluation and monitoring.
- Steward provincial expansion of appropriate programs and services, including identifying partnerships and collaborators, supporting frontline staff in program growth, and identifying and sourcing resources (financial, labour, etc.) to ensure sustainable provincial growth.
- Build extensive working relationships with government officials, other community services and networks that enhances QMUNITY’s mission and mandate.
- Lead research and implementation of monitoring and evaluation frameworks to illustrate the social impact of QMUNITY’s programs.
- Lead analysis of program deliverables, data and records to drive continuous improvement, implanning and innovation.
- Clinical Consultation and Counselling Oversight (20%)
- Provide direction to our Clinical Supervisor and Social Worker to ensure high quality and ethical program delivery and growth.
- Provide clinical consultation to program staff, including ethical guidance and incident debriefing and tracking.
- Identify, develop and update standards, policies and procedures to enhance the resiliency of programs and program staff in response to a wide variety of services and clientele.
- Education and Experience:
- Relevant post-secondary degree in social sciences, education, or business/management; preference will be given to applicants with advanced training in not-for-profit management, community and organization-based human services.
- Strong knowledge of LGBTQ2SAI+ communities and issues; high sense of responsibility and commitment to the mission of QMUNITY.
- 5+ years of management experience; preference will be given to applicants with experience managing in a unionised environment.
- 4+ years stewarding and managing funder and contract relationships for the provision of service delivery.
- Demonstrable experience in community development.
- Demonstrable experience in monitoring and evaluation of social impact and service delivery.
- Knowledge of leadership and management principles as related to non-profit organizations.
- Technical Competencies:
- Strong proficiency with Microsoft Office, G-suite applications.
- Demonstrated leadership skills in program development, execution and evaluation.
- Firm understanding of pedagogical approaches that support QMUNITY’s capacity and community building mandate; these include but are not limited to anti-oppressive, feminist,
- Experience with fee-for-service operations and growth.
- An entrepreneurial drive to support development and increase revenue potential.
- Excellent written and verbal communication skills.
Accessibility: Currently QMUNITY’s main office space is located on the second level of the building. Applicants should be aware that there is a flight of 23 stairs to reach the office. If you require accommodation to this, we’d welcome the conversation.
Salary: The starting salary for this position is $80,000/year; this is a starting salary and increases will be negotiated on an annual basis. Remuneration also includes a benefits package (extended health and dental, professional development funds, and vacation leave; planning is underway for a pension plan).
How to apply: Email cover letter and resume, in either PDF or Word format, to Tim Agg, [email protected]. Please indicate “Co-Executive Director, Community Programs and Services – YOUR NAME” in the subject line.
Applications will be received on a rolling basis, and interviews will be held as resumes are received.