Information & Referral Services (Q Desk) Coordinator Practicum Placement

Next start date: flexible, options to work remotely on projects

QMUNITY operates on the traditional, ancestral and unceded territories of Indigenous people across British Columbia. In particular, QMUNITY offices are located on the territories of the Musqueam, Squamish and Tsleil-Waututh Nations.

Accessibility: Please note QMUNITY’s main office space is located on the second level of the building. Applicants should be aware that there is a flight of 23 stairs to reach the office, without access to elevator, lift nor ramp.

The Information & Referral Services Desk (Q Desk) is the first point of contact for people accessing QMUNITY. The Q Desk is staffed by a team of volunteers, who assist folks in finding and accessing queer-competent care or support, while providing friendly peer support themselves. Volunteers have a variety of lived experience and are able to help clients navigate
healthcare, employment, education and community services.

The Q Desk Coordinator practicum placement will enable students of Social Work, Gender Studies, Health Sciences, Child, Youth & Family Studies, Business Administration and other allied courses the opportunity to gain practical experience and earn course credit or gain the experience needed for graduation. The successful student will assist the Volunteer Coordinator
in supporting the Q Desk volunteer team, managing projects, and maintaining/developing the Q Directory resource database.

This practicum is an unpaid position. The placement hours are to be determined.

Requirements:
● 19 years of age or over
● Currently enrolled in Community College or University
● Pursuing a program related to Social Work, Child & Youth Studies, other applicable fields
● Knowledge of intersectional anti-oppressive frameworks
● Lived experience within 2SLGBTQIA+ communities
● Strong computer skills, including familiarity with Google Drive programs
● A passion for peer-led community initiatives

QMUNITY practicum students are put in a position of trust and responsibility with our community members, clients and youth. We conduct Vulnerable Sector Checks for all our volunteers, in accordance with Public Safety Canada’s best practices.
Peers are able to uplift each other in unique ways – we strongly prefer applicants to identify as part of the 2SLGBTQIA+ community. Preference will be given to people of all marginalized genders, Indigenous people, people of colour, and people with disabilities.

Benefits:
● Experience working in an established local non-profit
● Opportunities to network within the BC/Vancouver community
● Ongoing training and professional development opportunities
● Potential for letters of recommendation and references

Accountability:
The Desk Coordinator Practicum Student will report to the Volunteer Coordinator.

Evaluation:
Feedback will be provided on an ongoing basis through regular check-ins with the Volunteer Coordinator or another supervising staff member.

How to apply:
Please complete the form on the QMUNITY Volunteer page: qmunity.ca/apply-to-volunteer/

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